Website Maintenance
Support Plans
It’s all good and well making a great website, but seeing it fall victim to a code instability, a security breach or a hacking attack kinda defeats the purpose of putting in the effort in the first place.
Websites need to be kept up to date. They need to be monitored closely and paid attention to. From preventing hacking attacks, software conflicts due to lack of updates or clients tinkering around leading to code mishaps and site crashes, a website support plan is highly advised.
How it Works
Website support plans run on a monthly recurring basis. Should you wish to, you can cancel, upgrade or downgrade your plan at any time. Email support is free for all queries relating to WordPress, Divi, bug fixes and updates for core, theme and plugin files. If you have any questions, please do not hesitate to contact us!
Basic
Once Off / When Needed- Requested updates
- Manual back up and software upgrades
- Minimum payment of four hours paid by deposit
Core
Essentials Package- Daily site back ups
- Monthly
off site back ups - Core software upgrades
- Theme upgrades
- Plugin upgrades
- Email support
- Cancel anytime
Advanced
Recommended Package- Daily site back ups
- Monthly
off site back ups - Core software upgrades
- Theme upgrades
- Plugin upgrades
- Cancel anytime
- Priority support
- Content management (1 hour/pm)
Platinum
Premium Package- Daily site back ups
- Monthly
off site back ups - Core software upgrades
- Theme upgrades
- Plugin upgrades
- Priority support
- Cancel anytime
- Content management (1 hours/pm)
- Web design services (1 hours/pm)
- Strategic consultation (1 hour/month)
FAQ
Is there a volume plan?
Yes. If you pay for a full year upfront, you’ll get a month free!
How many websites is this for?
One site. Additional plans need to be purchased for additional sites.
I need something different...
If you need something a little different, contact us and we’ll create a bespoke package for your business.
Terms
- Membership and eCommerce websites require bespoke plans
- Upgrades and downgrades available
- Hours allocated to site changes, content management or strategic planning does not roll over or accumulate